Shipping policy
Shipping Policy
Thank you for shopping with BASILIOAFRIK. We are committed to delivering your African-inspired fashion and home decor items safely and promptly.
Processing Time
All orders are processed within 2–5 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Delivery to our international customers typically takes 7-20 business days via premium couriers. We offer both Standard and Express shipping
International Shipping
We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately so we can resolve the issue promptly.
Contact Us
For shipping inquiries, please reach out to us through our email on shop@basilioafrik.com